Easy Italia: The Helpline for Tourists
The Italian government has launched a new, free service called Easy Italia to provide real-time travel information and assistance via phone to foreign visitors in Italy. The live help is available in 8 languages, including English.
Easy Italia offers tourist information, translation help, advice on travelers’ rights, updates on local and national emergencies, and information for the disabled.
Imagine: You’re stuck somewhere, need assistance, and your rudimentary Italian isn’t cutting the mustard. Call Easy Italia and have the person who answers translate by passing the phone back and forth with whomever you’re trying to communicate.
We recommend entering Easy Italia’s numbers into your cell phone’s contact list so that you’ll have them wherever you travel in Italy.
- If you’re dialing from a cell phone in Italy: Dial 039.039.039
- If you’re dialing from outside Italy: Dial +39.039.039.039
- If you’re dialing from a land line or public phone in Italy, call toll free: 800.000.039
The Easy Italia helpline is available from 9:00 AM to 10:00 PM seven days a week. From 6:00 PM – 10:00 PM, voicemail is available in English and Italian with a return call promised within 30 minutes. During the months of July, August, and December, the number will be answered live until 10:00 PM.
For even greater convenience, there is a free Easy Italia app for iPhone and iPad!
Photo courtesy of .v1ctor @Flickr.