…At least, according to Josh Bernoff of Forrester Research! Just before Christmas, he posted an article on his blog entitled “Rentvillas.com shows how to be a human.” He writes:

josh-bernoff“I am a Rentvillas customer. Traveling to another country where everything is different — the power outlets, the language, the time they eat lunch — is scary and intimidating, especially if you vacation with your children. In this frame of mind, I found Rentvillas four years ago, when planning a trip to France. I used them again for my trip to Italy this September. And I have to say, this is a company that acts like a human, and treats me like a human, in ways that surprised and pleased me.”

If you’d like a bit of an inside peek at how RentVillas.com operates “behind the scenes,” check out the article here.